How to Fix the "GSTIN has Already been Used" Error

GSTIN transfer within our accounts. It can be transferred from one account to another.

If you are encountering the error message "GSTIN already been used on (email@domain.com) account" while adding GST information on the GST profile page, it means that the provided GSTIN is already in use by another account on our website's GST Tool. This GSTIN may have been used by you with a different email ID or by your CA or tax return filer.

How to Fix This Error

1. Used by You:

If the same GSTIN is already used by you on another account, you cannot use it again on a different free trial account. However, you can transfer the GSTIN from one account to another by contacting our support team. Note that the receiving account should not be in a free trial period.

2. Used by Another Person:

If your GSTIN is being used by another person, such as a tax professional or your GST filer, you can still use it for a free trial. Contact our support team, and they will verify that you are not the same person who initially registered the GSTIN. Once verified, our team will transfer the GSTIN to your free trial account.

GSTIN Transfer Request

To initiate a GSTIN transfer, please contact our support team by creating a support ticket. Provide the following details:

1. The GSTIN list.
2. The account to which you want to transfer the GSTIN.

Once we have this information, our support team will initiate the transfer process accordingly.

By following these steps, you can resolve the issue and ensure your GST information is correctly added to your account.